Homini

Location: Antwerp (Berchem) – hybrid Reporting to: Group Digital Solutions DirectorDo you want to help build a future-proof CRM environment within an international organization active in the distribution of high-quality ingredients for sectors such as food, cosmetics and pharmaceuticals? This company supports innovative clients worldwide and plays a crucial role in the entire process from idea to finished product.<h3 class="PlaygroundEditorTheme__h3" dir="ltr">Your Role</h3>As a Senior CRM Functional Analyst, you take the functional lead in optimizing and further developing Microsoft Dynamics 365 CE and the Power Platform. You work closely with both business and IT, translating complex commercial processes into scalable solutions with maximum impact.<h3 class="PlaygroundEditorTheme__h3" dir="ltr">What You Will Do</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Design and improve Dynamics 365 Sales, Marketing and Power Platform solutions</li><li value="2" class="PlaygroundEditorTheme__listItem">Optimize the current CRM implementation and drive improvement initiatives</li><li value="3" class="PlaygroundEditorTheme__listItem">Identify bottlenecks and enhance the overall user experience</li><li value="4" class="PlaygroundEditorTheme__listItem">Lead workshops and advise stakeholders on best practices and trends</li><li value="5" class="PlaygroundEditorTheme__listItem">Take the functional lead in end-to-end CRM projects</li><li value="6" class="PlaygroundEditorTheme__listItem">Collaborate with developers and project managers to ensure timely delivery</li><li value="7" class="PlaygroundEditorTheme__listItem">Coach junior colleagues and act as a subject matter expert during escalations</li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Who You Are</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">6+ years of experience as a Dynamics 365 CRM consultant/analyst</li><li value="2" class="PlaygroundEditorTheme__listItem">Strong knowledge of Dynamics 365 CE, Power Platform &amp; Dataverse</li><li value="3" class="PlaygroundEditorTheme__listItem">Excellent communication and analytical skills</li><li value="4" class="PlaygroundEditorTheme__listItem">Familiar with Agile methodologies</li><li value="5" class="PlaygroundEditorTheme__listItem">Bachelor or master’s degree in IT, or equivalent experience</li></ul><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Why This Role Matters</h3>You will have the opportunity to shape a next-generation CRM strategy for international teams. Your expertise directly impacts commercial processes, and you’ll work in a culture that values innovation, autonomy and personal growth. You’ll be encouraged to experiment, inspire global colleagues, and lead high-impact projects.<h3 class="PlaygroundEditorTheme__h3" dir="ltr">What You Receive</h3><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">A multicultural environment with a strong feedback and growth culture</li><li value="2" class="PlaygroundEditorTheme__listItem">Flexible working hours &amp; a hybrid workplace</li><li value="3" class="PlaygroundEditorTheme__listItem">A competitive remuneration package, including:</li><li value="4" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Meal vouchers (€8/day)</li><li value="2" class="PlaygroundEditorTheme__listItem">Net expense allowance</li><li value="3" class="PlaygroundEditorTheme__listItem">Company car (A-class) or mobility budget</li><li value="4" class="PlaygroundEditorTheme__listItem">Annual bonus</li><li value="5" class="PlaygroundEditorTheme__listItem">Mobile phone + subscription</li><li value="6" class="PlaygroundEditorTheme__listItem">Laptop + internet allowance</li><li value="7" class="PlaygroundEditorTheme__listItem">Hospitalization, ambulatory, dental and group insurance</li></ul></li></ul>

CRM Administration

Sales Operations

Sales

Software Architecture

Software Development & Engineering

Business Process Reengineering

Business & IT Alignment

Stakeholder Management

Project & Product Management

English

Microsoft Dynamics 365

PowerPoint

Agile Methodologies

Requirements Gathering

CRM Systems

Stakeholder Communication

Process Mapping

Functional Analyst - CRM

https://hireme-live-api-data.s3.amazonaws.com/cms/62bf3f13-437e-464c-9fbf-f705adcc04e9/cms-78129e24-116d-4f5f-be2c-3e57d550367b.JPG

Oops! It looks like you've already applied for <mission_title>.

Already Applied

Your bid for <mission_title> has been submitted.

Congratulations!

Sign in

By submitting this form, Bring to the table win-win survival strategies to ensure proactive domination

Sign up

Project application

Didn’t receive the email?

Thank you for applying for the project <mission_title>. We’ve sent you an email to confirm you application.

The input does not match a phone number format

No account yet? Fill the form below to complete your application

Any questions about your privacy? <a target="_blank" href="mailto:hello@wiggli.io" rel="noreferrer">Contact us</a>

Please select the language in which you'd like to see it!

This Job description is in a different language from the one in which you're currently viewing this page

It appears that currently, we don't have opportunities that match your search criteria

To add skills, start by selecting a category, using the dropdown in the upper left corner

Simply upload CV, and our smart system will automatically fill in the remaining required fields.

You can now follow the evolution of your application through our ATS. All future interviews will be organised through our platform, so keep an eye on it.


Your application has been submitted to #! click the link below to view it

You can't apply on wiggly with this email address as it is linked to a # account.

Are you sure you'd like to delete # version?

Is # your correct email without typos? If not, you can restart the application process

Click here to resend the email. Still having trouble?

If you wish to apply anyway, just use the form below to submit your application using another email address.

You're trying to apply for a vacancy with a # account

Functional Analyst - CRM

Job application

CV document

Upload a .doc, .docx, or pdf file